Flagship Websites (“we”, “our”, or “us”) uses cookies and similar technologies to operate our website efficiently, provide live chat support, analyze performance, and deliver personalized experiences.
This Cookie Policy explains how and why we use cookies, the types we use, and how you can manage your cookie preferences. It applies to visitors from all regions, including the European Union (EU), United Kingdom (UK), and California (USA) under the GDPR and CCPA regulations.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your actions and preferences (such as login, language, and region), making your experience smoother and more personalized.
Cookies may be:
First-party cookies: Set directly by our website.
Third-party cookies: Set by external services (like analytics, advertising, or chat tools) we use.
2. How We Use Cookies
We use cookies for the following purposes:
a. Essential Cookies
These cookies are required for our website to function properly — for example, to enable page navigation, security, and access to secure areas.
(These cookies do not store any personally identifiable information.)
b. Analytics Cookies
We use Google Analytics and similar tools to collect anonymized information about website traffic and user behavior. This helps us improve our design, navigation, and content.
c. Live Chat Cookies (Tawk.to)
We use Tawk.to, a live chat platform that allows visitors to communicate directly with us. Tawk.to may use cookies to:
Identify returning visitors to maintain chat history
Provide uninterrupted live chat sessions
Improve customer support quality
More details: Tawk.to Privacy Policy.
d. Marketing and Advertising Cookies
We may use tools such as Google Ads, Meta Pixel (Facebook), or LinkedIn Insight Tag to display relevant ads, track conversions, and analyze campaign performance.
e. Functional Cookies
These cookies remember your preferences (such as language, theme, or region) and provide enhanced functionality and personalization.
3. Legal Basis for Using Cookies (GDPR Compliance)
Under the General Data Protection Regulation (GDPR) and the UK GDPR, our use of cookies is based on the following legal grounds:
Necessary cookies: Based on our legitimate interest in operating a functional and secure website.
All other cookies (analytics, marketing, etc.): Used only with your explicit consent, collected via our cookie banner or consent management tool.
You can withdraw your consent at any time by adjusting your cookie preferences.
4. Your Rights (GDPR & CCPA)
Depending on your location, you have the following rights regarding your personal data collected through cookies:
Under the GDPR / UK GDPR:
Right to access your data
Right to rectification
Right to erasure (right to be forgotten)
Right to restrict processing
Right to object
Right to data portability
Right to withdraw consent at any time
Under the CCPA (California Consumer Privacy Act):
Right to know what personal information is collected and why
Right to request deletion of your data
Right to opt-out of the sale or sharing of personal information
Right to non-discrimination for exercising these rights
You can exercise your rights by contacting us at [Your Contact Email].
5. Managing and Disabling Cookies
You can manage or disable cookies at any time using:
Browser Settings: Most browsers allow you to block, delete, or control cookies.
Please note that disabling cookies may affect website functionality, including chat features or forms.
6. Retention of Cookie Data
We retain cookie data only for as long as necessary to fulfill the purpose it was collected for, unless a longer period is required by law.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our technologies, laws, or business practices. Any updates will be posted here with a new “Last Updated” date.
8. Contact Us
If you have questions or requests related to this Cookie Policy, please contact us at:
📧 hello@flagshipwebsites.com
