Flagship Websites (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal data of our visitors, clients, and partners.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://flagshipwebsites.com/ communicate with us, or use our services.
This Policy applies globally, including to users in the European Union (EU), United Kingdom (UK), and United States (California) under the GDPR and CCPA regulations.
1. Information We Collect
We may collect the following categories of personal information:
a. Information You Provide Directly
When you:
Contact us via forms, email, or live chat
Request a quote, demo, or free website design
Subscribe to updates or newsletters
We may collect:
Name
Email address
Phone number
Company name
Project details or requirements
Any other information you voluntarily provide
b. Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited, time spent, and referral URLs
Cookies and similar technologies (see our Cookie Policy for more details)
c. Information from Third Parties
We may receive limited data from third-party tools like:
Google Analytics (for traffic and performance analytics)
Tawk.to (for live chat interactions)
Advertising platforms such as Google Ads, Meta, or LinkedIn (for remarketing or campaign tracking)
2. How We Use Your Information
We use your personal data for the following purposes:
To respond to your inquiries and provide customer support
To prepare and share design proposals, mockups, or quotations
To improve our website’s performance and user experience
To send marketing or follow-up emails (only with consent)
To analyze visitor trends and measure marketing effectiveness
To comply with legal obligations or resolve disputes
We do not sell or rent your personal data to third parties.
3. Legal Bases for Processing (GDPR Compliance)
Under the GDPR/UK GDPR, we process your personal data based on the following legal grounds:
Consent: When you voluntarily provide information through forms or subscribe to communications.
Contractual necessity: When data is needed to perform or prepare a service contract (e.g., project discussions).
Legitimate interests: For analytics, security, and improving our services.
Legal obligation: To comply with applicable laws and regulations.
4. Data Sharing and Disclosure
We may share your information with:
Trusted service providers who assist in website hosting, analytics, or communication (e.g., Tawk.to, Google).
Advertising partners for remarketing or performance tracking (only with consent).
Legal authorities, if required by law or to protect our legal rights.
All third-party partners are required to handle your data in accordance with applicable privacy laws and maintain adequate safeguards.
5. International Data Transfers
As a global service provider, your data may be processed in countries outside your own, including the United States, India, or EU/UK.
We ensure that any international data transfers comply with applicable laws, using appropriate safeguards such as the EU Standard Contractual Clauses (SCCs) or equivalent measures.
6. Data Retention
We retain personal data only as long as necessary to:
Fulfill the purpose for which it was collected,
Comply with legal obligations, or
Resolve disputes and enforce agreements.
When data is no longer required, it will be securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the following rights:
Under the GDPR / UK GDPR:
Right to access your personal data
Right to rectification (correct inaccuracies)
Right to erasure (delete your data)
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time
Under the CCPA (California):
Right to know what personal data is collected and why
Right to request deletion of your data
Right to opt-out of the sale or sharing of personal information
Right to non-discrimination for exercising your privacy rights
You can exercise your rights by contacting us at hello@flagshipwebsites.com.
8. Cookies and Tracking Technologies
We use cookies, pixels, and other tracking tools to analyze traffic, enable live chat, and personalize experiences.
For full details, please review our Cookie Policy.
9. Data Security
We use appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
These include secure servers, encrypted communication, and restricted access to personal data.
10. Children’s Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected such data, we will delete it promptly.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us at:
📧 hello@flagshipwebsites.com
